Shipping Policy

Our Shipping Philosophy

At Alwan Sweets we recognise the importance of processing your order as fast as possible. With this in mind we work hard to package and ship your order as soon as we can so that you can get it as quickly as possible.

Shipping Charges

Delivery on orders over £25 are free!*

Orders under £25

We do not make money on shipping. Rather, we simply pass on the costs that we incur. We are adamantly opposed to packaging or handling charges.

Our courier service provider has been chosen for their excellent service and reliable delivery.

Their charge is as follows:

UK delivery: £5.99

Non-UK and overseas delivery: Contact us directly on 020 8204 9888.

*mainland UK only

Disclaimer

Everything that leaves our store to be delivered is fresh and in perfect condition for consumption. However, during transit, if the packages are subjected to adverse weather conditions (especially heat) some of the products may melt. They will still be perfectly suitable to consume although the presentation may not be as spectacular as it was before the journey. Any orders that experience this cannot be refunded or replaced as this situation is out of our control.