If you’re returning an order because you are not satisfied, please tell us why and send it back to us in its original packaging.

For our address details see Contact Us. This returns policy does not affect your statutory rights.

You have the right to cancel the contract for the purchase of any item within fourteen days of delivery. This does not cover items specifically made for you, such as wedding cakes, or food items which have an expiry date of up to 14 days after the date of despatch. When you send the item back, please package it securely.

To cancel an item, or your whole order, please call us on 02082049888 during our open hours or use our contact us form on the website.

Our baklava is made fresh to order in our London store and delivered to you as soon as possible. It tastes best within two weeks and is still fresh after a month. Keep it in a cool, dry place in an airtight container.

Yes. Orders are freshly made and delivered within 2 working days across the UK, Monday to Friday. Delivery is free on orders over £45.

Yes. Our sweets are halal, and our gummy range uses halal gelatine.

Yes. Our pistachio baklava is made with real pistachio and is handmade in our London store.

Yes. Call us on 02082049888 or use our contact form with your date, numbers and requirements, and we will quote you.

Yes. Use our personalised gift box to choose your own selection, or contact us for special requests.

Yes. Baklava is a popular shareable gift for Eid, Ramadan, Diwali, weddings and Christmas. See our Eid and Ramadan and Corporate Gifts pages for ideas.